Refund and Returns Policy

Effective Date: February 15, 2026

Due to the perishable nature of our products, all sales made directly through our website are final.

Damaged or Incorrect Orders (Website Purchases)

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

Order number

Clear photos of the product and packaging

We may issue a replacement, store credit, or refund at our discretion.

Chargebacks

We reserve the right to dispute chargebacks where proof of delivery and order authorization have been provided. Fraudulent or abusive chargebacks may result in refusal of future orders.

Amazon Orders

Orders placed through Amazon are subject to Amazon’s return and refund policies.

CONTACT INFORMATION

Heirs of Vega LLC
DBA La Roja

PO Box 913
Franklin Lakes, NJ 07417
United States

Email: hola@larojasauce.com